Why choose us?

Choosing to work for SMS means choosing to make a difference. We are changing how businesses and consumers use energy for the better, helping achieve a greener, sustainable, and more affordable energy system for everyone. Through our range of innovative energy solutions, we are delivering the future of smart energy – working closely with private and public sector partners we are playing a critical role in transforming and decarbonising the UK economy by 2050. 

What's in it for you?

• 25 personal holiday days per year (with additional 8 public holidays) increasing to 30 personal days after 5 years of service (includes options to buy and sell)
• Hybrid working options.
• Enhanced Maternity leave. Paternity and Adoption leave.
• 24/7 free and confidential employee assistance service.
• Simplyhealth plan offers a wide variety of benefits from cashback on everyday healthcare treatments like optical, dental and physio treatments. Discounted gym memberships and free 24/7 online GP.
• Life Insurance (4 x annual salary)
• Pension matching scheme (up to 5% of salary)
• Developing our people is important to us - we support and encourage development by offering internal and external accredited courses, secondments and study support.

 Visit Our People page

What's the role?

You will work predominately independently as this is a field-based role, reporting into the Operations Manager. Within the business we have a team of 30 similar roles who the successful applicant will work alongside. The role will require an amount of travel every day to customer sites, this work will be programmed weekly.  

You will work 40 hours per week, 8 hours a day, with a flexible working pattern. With plenty of opportunity for OT on evenings or weekends.  Company Van provided and fuel card. Uniform provided. All equipment to complete your work will be supplied, Tools and PPE. 

We are currently recruiting in the following areas - 

📍Central London

As an I&C Field Metering Engineer you are responsible for:
•    Installation and maintenance of
o    AMR
o    Whole current
o    Low and High Voltage Meters Half Hourly Meters
•    Restoration of communications
•    Retrieval of data from metering 
•    Dealing with customers first hand on our I&C sites
•    Delivering our products
•    Putting Health and Safety first in all aspects of the role
•    Ensuring customer experience is always at the highest standard. 

This role is pivotal in delivering a Half hourly and AMR metering to the industry. It enables SMS to 
•    comply with risk management regulations
•    have the capacity to deliver expert data management information

Key responsibilities:

• Installation and maintenance of Low Voltage & High Voltage Code of Practice meters
• AMR/Half Hourly business
• Other related duties as required by the Metering department
• Carry out communication testing for metering and loggers
• Interaction and liaison with the delivery support team
• Maintain safety standards and follow working procedures
• Control and manage stock
• Completion of all compliance and Health and Safety paperwork

To be considered for this role, we would love you to have:

• Good communication skills both written and verbal at all levels
• Competent IT skills across digital platforms
• Experience within the metering industry with a good understanding of different metering solutions

Essential Qualifications –

• EUSR registered up to Three Phase Whole Current

Desired Qualifications - 

• NVQ Level 3 Electrical Installations or equivalent
• 18th Edition Wiring Regs
• C&G equivalent

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A competitive Salary of £43,258.00 with OTE up to £54,000 and benefits package (including install bonus).

Callout & overtime to increase your take home pay even further.

About us:

Choosing to work for SMS means choosing to make a difference. We are changing how businesses and consumers use energy for the better, helping achieve a greener, sustainable, and more affordable energy system for everyone. Through our range of innovative energy solutions, we are delivering the future of smart energy – working closely with private and public sector partners we are playing a critical role in transforming and decarbonising the UK economy by 2050. 

The Role:

Due to our growth and expansion in the UK, SMS are on the lookout for Dual Fuel Engineers to join our expanding workforce.

Our Dual Fuel Engineers are a vital part of our business and hold the highest quality technical skills, are team players, and focused on delivering the best customer experience.

As a Dual Fuel Engineer for SMS, you should be capable of delivering exceptional customer service to the clients you engage with day to day, as well as being focused on the ongoing development of your technical and personal skills, to achieve your optimal performance.

You'll need to have a degree of flexibility to cover emergencies and help teammates with problematic jobs.

We currently have positions available within the following areas for fully qualified Dual Fuel engineers –

CA Postcodes

You must hold the following relevant experience/qualifications:

• Dual Fuel Smart Metering experience.
• A proactive approach to pre-visit customer communication.
• Strong technical skills to deliver exceptional first fit levels.
• CMA1/CCN1, REGT1, MET1 and MET2.
• Level 2 Diploma in Smart Metering (Dual Fuel/Power) or Proof of Electrical Competence.
• An understanding of industry governance and compliance.
• A current, full UK driving licence.

In return:

We support Mental, Physical and Financial wellbeing, and we're proud of our benefits package to reward great talent which includes:

• 25 personal holiday days per year with additional allocation of 8 public holidays (includes discretionary option to buy and sell).
• Automatically qualify for our Employee Ownership scheme.
• After 5 years’ service, you will be rewarded with an additional 5 days annual leave increasing your total to 30 personal days and 8 public holidays.
• Own branded Company Van, a Mobile Phone and Tablet, Tools and Branded Uniform.
• Training at our state-of-the-art academy.

Smart Health:

Keeping our employees mentally and physically healthy is one of the things that matters most to us.

• Cycle Scheme - lower your carbon footprint whilst staying healthy.
• Simplyhealth Employee health plan - Simplyhealth offer health plans that look after you and your family by providing a range of positive healthcare benefits. Even better, they also take care of the money side of things with cash back to cover costs such as dental and optical bills, physiotherapy and even offer retail discounts.
• Enhanced Maternity, Paternity and Adoption policy.

Smart Savings:

• Life Insurance cover where your next of kin will receive 4 times your annual salary.
• Refer a friend bonus (£500).
• Length of service cash incentive.
• Automatic enrolment into the Company Stakeholder Pension Scheme from day 1, matched up to 5%.
• Company Sick Pay for peace of mind.

#LIOnsite

Why choose us? 

Choosing to work for SMS means choosing to make a difference. We are changing how businesses and consumers use energy for the better, helping achieve a greener, sustainable, and more affordable energy system for everyone. Through our range of innovative energy solutions, we are delivering the future of smart energy – working closely with private and public sector partners we are playing a critical role in transforming and decarbonising the UK economy by 2050.  

What's in it for you? 

• 25 personal holiday days per year (with additional 8 public holidays) increasing to 30 personal days after 5 years of service.

• Hybrid working options. 

• Enhanced Maternity leave. Paternity and Adoption leave. 

• 24/7 free and confidential employee assistance service. 

• Simplyhealth health plan offers a wide variety of benefits from cashback on everyday healthcare treatments like optical, dental and physio treatments. Discounted gym memberships and free 24/7 online GP. 

• Life Insurance (4 x annual salary).

• Pension matching scheme (up to 5% of salary).

• Developing our people is important to us - we support and encourage development by offering internal and external accredited courses, secondments and study support. 

 Visit Our People page

What's the role?

The Settlements Coordinator is a key role in the Agent Services department. The role holder is responsible for ensuring the quality and timeliness of data that is exchanged between relevant Settlement Industry stakeholders.

Working in a fast-paced environment, the Settlements Coordinator manages exceptions in Industry Data Flows. Attention to detail and an analytical mind allows interpretation of data to facilitate problem solving on wide ranging issues. 

The accuracy of data is key in achieving the UK Governments Net Zero strategy and as a Settlements Coordinator, you are working to facilitate data availability for Stakeholders to manage Energy as efficiently as possible. 

This role is essential in maintaining SMS’s compliance to Industry standards, upholding a high quality of service for our customers, and embodying our culture of continuous improvement.

This role is offered on a 40 hour contract and hybrid-working is available based at our Cardiff office.

Key Responsibilities:

• Managing Data Flow Exceptions within Industry Standard SLAs alongside Customer contractual obligations.

• Providing technical and administrative support.

• Reporting on performance, exceptions, and resolutions.

• Building and maintaining relationships with SMS’s customer and third-party agents.

• Working with the technical team to implement changes in systems and processes in line with SMS’s culture of continuous improvements.

• Any other duties as required.

To be considered for this role, we would love you to have:

• GSCE's (or equivalent) in Maths and English.

• Proficiency in the use of Microsoft Office packages, particularly excel.

• Excellent numerical reasoning and pattern recognition.

• The ability to organise and prioritise your workload.

• The ability to work to and achieve deadlines.

• The ability to work individually and as part of a wider team.

• Excellent problem solving skills, confident at finding solutions to challenges.

• Strong verbal and written communication.

• Experience in the Electricity Metering industry and/or Data industry knowledge (advantageous).

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